From Verified to Billable: Why Credentialing and Enrollment Need to Work as One
Tuesday, May 12, 2026 at 11 a.m. PT
A provider gets credentialed, and then waits weeks to see patients. Or, even worse, doesn’t wait, and then cannot be reimbursed for services. Sound familiar? In many healthcare organizations, credentialing and payer enrollment operate as separate functions with separate timelines, separate owners, and no shared visibility. The result: providers who are credentialed on paper but can't bill, and revenue that stalls before it ever starts.
In this webinar, a veteran credentialer breaks down where the handoff between credentialing and enrollment most often goes wrong and what high-performing organizations do differently. Whether you manage one of these functions or both, you'll walk away with practical strategies to close the gap.
You'll learn:
- The most common friction points between credentialing and enrollment teams
- How to build a shared workflow that keeps both functions moving in sync
- What data and visibility you need to prevent enrollment from becoming the bottleneck
- How credentialing software shortens time-to-revenue
Meet The Speaker
Mary Carol Michaud
Credentialing Specialist, MedTrainer
Mary Carol Michaud Mary Michaud comes from a family of healthcare professionals and has spent the past decade working in the provider credentialing field. For the last seven years, she has also served as a consultant to small healthcare groups, helping improve credentialing and billing processes. A former President of the Nevada chapter of the National Association Medical Staff Services (NAMSS), Mary brings deep industry expertise to her current role as a Credentialing Specialist at MedTrainer. In this position, she works closely with our Customer Success team to educate on credentialing standards and support clients with credentialing-related needs. Outside of work, she enjoys writing short stories and traveling.