On-Demand Webinar
The Most Common Survey Citations and How to Avoid Them
Recorded on Tuesday, October 6, 2026
Navigating healthcare compliance surveys doesn’t have to feel like a high-stakes guessing game. Surveys can expose vulnerabilities in daily operations, documentation, and staff tracking. In this on-demand webinar, Joyce Siow-Yazzie, Credentialing Solutions Consultant at MedTrainer, and John Castro, Compliance and Standards Manager at Surglogs, break down real-world data to help you streamline your compliance strategy.
Our expert speakers reveal the most frequently cited survey deficiencies across healthcare facilities and provide actionable strategies to safeguard your organization. Here’s what you’ll learn about:
- The Top Citation Traps: Identify the most recurring deficiency citations in recent healthcare surveys.
- Documentation & Logs: Prevent missing or incomplete audit trails with digital logging and workflow automation.
- Staff & Credentialing Compliance: Ensure continuous survey readiness across your team with proven strategies.
- Actionable Mitigation: Implement simple, high-impact changes to immediately audit-proof your facility.
Meet The Speakers
Joyce Siow-Yazzie
Credentialing Solutions Consultant, MedTrainer
Joyce Siow-Yazzie brings nearly a decade of credentialing experience to MedTrainer in her role as a solutions consultant. Joyce works directly with healthcare organizations to understand their existing challenges and suggest solutions that help them to work more efficiently. Prior to joining MedTrainer, Joyce was a lead credentialing analyst, where she established credentialing and recredentialing processes, performed credential file audits, and developed relationships with payers. Joyce has worked with licensed professionals in many care settings and guided thousands of providers through the credentialing process. Based in Denver, Colorado, Joyce is a creative problem solver and team player.
John Castro
Compliance and Standards Manager, Surglogs
John Castro serves as Compliance and Standards Manager at Surglogs, where he has spent seven years helping ambulatory surgery centers build logging and compliance programs that hold up under scrutiny. A servant-leader and growth mindset advocate, he is a recognized voice on ASC compliance and survey readiness.